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SMART RETAIL CRM & DIGITAL KHATA LEDGER

Turn One-Time Walk-ins into Lifelong Loyal Customers.

Track individual purchase histories, manage digital Udhar credit balances with automated WhatsApp payment links, and lock customer-specific pricing for your regular patrons.

⚡3-Second Phone Lookup
₹Digital Udhar Khata
💬WhatsApp Bill & UPI QR
🏷️Customer Price Locking
Download App Free
100% Free Setup Support available all 7 days on WhatsApp
❤️
Happy Customers
3x Faster Repeat Sales
DukanHisab Mobile App Splash Screen
₹1,850 Due Reminder
UPI Link Sent on WhatsApp ✓
RETAIL CRM SUPERPOWERS

Everything You Need to Manage Shop Customers

Designed specifically for Indian dukandaars — faster checkout, zero Udhar disputes, and higher customer loyalty.

⚡SPEED AT COUNTER

3-Second Customer Lookup

Type just the last 4 digits of a mobile number or start of a name. The customer's full profile, recent purchases, and credit balance appear instantly.

No typing full 10-digit number every single time
Auto-suggests frequent buyers in 1 tap
Works 100% offline without internet connection
📒DIGITAL UDHAR

Digital Udhar Khata Ledger

Say goodbye to torn paper diaries and calculation disputes. Every credit bill is timestamped and linked to exact itemized purchase receipts.

Itemized bill attached to every Udhar entry
Clear statement of debits, credits, and net dues
Encrypted cloud backup ensures records never get lost
💬FAST COLLECTIONS

WhatsApp Reminder + UPI QR

Send polite, formatted payment reminders on WhatsApp with 1 tap. Customers receive their statement and a dynamic UPI QR link (GPay, PhonePe, Paytm).

Collect payments 3x faster without awkward phone calls
Customers click link to pay directly from their phone
Instant confirmation alert when payment is recorded
🏷️PRICE LOCKING

Customer-Specific Price Locking

Lock negotiated wholesale or VIP rates for specific regular buyers. During counter billing, DukanHisab auto-calculates their saved price.

Staff cannot accidentally overcharge or undercharge VIPs
Previous purchase price visible right on billing screen
Protects your profit margins with custom discount caps
WHY UPGRADE YOUR SHOP?

Purani Paper Diary vs. DukanHisab Smart Khata

See why over 10,000+ Indian retail shops have moved away from physical diaries to DukanHisab digital customer ledger.

❌ Purani Paper Diary / Register
✅ DukanHisab Digital Khata
Data Safety & Backup
Pages tear, get wet, or diary gets misplaced. Zero recovery.
Encrypted automatic cloud backup. 100% safe forever even if phone is lost.
Customer Disputes & Trust
Customers argue: 'I never bought this item or date is wrong'.
Exact itemized bill, date, and time attached to every single entry.
Udhar Payment Collection
Awkward phone calls or waiting for customer to visit shop.
1-Tap polite WhatsApp reminder with instant UPI QR (GPay, PhonePe).
Counter Billing Speed
Flipping through paper pages while long customer queue waits.
Type last 4 digits of phone number — profile loads in 1.2 seconds.
Special Negotiated Rates
Shopkeeper has to remember custom rates in memory or staff makes error.
System auto-locks saved prices for regular and wholesale customers.
RP
Rajesh Patel (Customer)
Online
Patel Super Store11:42 AM

Namaste Rajeshbhai! 🙏
Thank you for visiting today. Your Bill #DH-1048 for ₹1,420 has been generated.

Net Khata Balance:₹1,850
Includes today's Udhar items.
👉 Tap to Pay via UPI (GPay / PhonePe)
11:42 AM✓✓
⚡ Formatted & sent in 1-click from DukanHisab
SEAMLESS WHATSAPP AUTOMATION

Faster Bill Invoicing,
Zero Awkward Credit Follow-Ups.

Indian shop owners lose thousands every month because following up on pending Udhar is awkward. DukanHisab makes payment collection respectful, transparent, and digital.

✓

1-Tap WhatsApp Invoicing Without Saving Contacts

No need to save hundreds of walk-in customer numbers into your personal phone book.

✓

Direct Dynamic UPI QR Code (GPay, PhonePe, Paytm)

Customers can tap to pay immediately from their sofa, crediting directly to your shop bank account.

✓

Complete PDF Statement Download

Customers can open and audit every past purchase bill anytime, eliminating all disputes.

Try WhatsApp Invoicing Free
COMMON QUESTIONS

Frequently Asked Questions About Customer Management

No! As you start typing the customer's name or even the last 3-4 digits of their phone number, DukanHisab auto-suggests their profile. Once selected, their previous balance, recent purchases, and custom discount rates appear automatically.
DukanHisab Mobile App
Join 50,000+ Shopkeepers

Start Managing Your Customers Today

Join thousands of shopkeepers who build customer trust and collect Udhar faster with DukanHisab.

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Easy to Use
Secure & Reliable
Made for Indian Shops
Khush Customer Hamesha Wapas Aata Hai! 😊