We're Here to Help!
Your Success is Our Priority.
Get quick answers, step-by-step guides, or reach out to our team. We're always ready to support you.
Quick Support
Fast response time
Trusted Help
From expert team
Real People
Friendly & professional
For Every Shop
We're with you always
How Can We Help You Today?
Choose a product guide below to learn quick steps, shortcuts, and solutions for your store.
Getting Started
Step-by-step account setup, store profile, and staff permissions.
Invoices & GST
GST tax slabs, thermal print setup, and WhatsApp bill sharing.
Inventory Management
Barcode scanning, bulk product import & low-stock warnings.
Customer & Udhaar
Digital customer ledger, Udhaar reminders & supplier balance.
Shop Security & Backup
Seamless cloud sync, automatic daily backup & PIN security.
Billing & Plans
Plan renewals, UPI payments, receipts & lifetime upgrades.
Still Need Help?
Speak directly with our product team in Gujarati, Hindi, or English.
WhatsApp Support
FASTESTAverage reply in < 5 mins
Email Support
Queries & attachments
Support Hours
ALL 7 DAYSMonday – Sunday: 10:00 AM – 7:00 PM
We usually respond
within 2–4 hours!
Frequently Asked Questions
Got doubts about GST billing, cloud backup, or multi-device sync? Here are quick, clear answers for shop owners.
Can't find your question?
Our WhatsApp support team is available all 7 days to assist your shop.
DukanHisab automatically creates secure cloud backups whenever your phone is connected to the internet. You can also manually trigger a backup in Settings > Backup & Restore.
Still have questions about your shop?
Download DukanHisab or reach out on WhatsApp. Our support team helps you with free AnyDesk printer pairing and data setup.